Complaints we handle
BTPA will handle a complaint made by anyone against:
- A Police Authority member or employee
- The Chief Constable, Deputy Chief Constable and Assistant Chief Constables
Complaints we do not handle
BTPA does not handle the following complaints:
- Against British Transport Police officers below senior ranks
- Complaints about colleagues from serving British Transport Police officers or staff
Further information about making a complaint related to the police is available from the Independent Office for Police Conduct (England and Wales) or the Police Investigations and Review Commissioner for Scotland.
