Jeroen has been Managing Director of Serco’s UK transport business since March 2010. His responsibilities include the National Traffic Control Centre, the Docklands Light Railway, national motorway traffic infrastructure services, the installation and maintenance of road safety cameras throughout the UK and Serco’s joint ventures with NedRailways that operate Merseyrail and Northern Rail.
He was previously Chief Operating Officer, Surface Transport at Transport for London, a position he assumed in January 2007. At TfL his responsibilities included transport policing and community safety, regulation and licensing of taxi and private hire industry, congestion charging operations and implementation of the Low Emission Zone, civil traffic enforcement across London’s major road network and revenue protection on London’s bus network.
At BTPA, he is an industry representative responsible for improving relationships between the rail industry and BTP, and delivering efficiencies across BTP.

