Tricia Hayes CB is a former civil service Permanent Secretary, now a non-Executive Chair, Board Member, and adviser. She is Chair of London TravelWatch, the statutory transport watchdog for London, and sits on the Board of Transport Focus. She is a member of the Advisory Panel at Baringa, a global management consultancy.
Prior to leaving the civil service in May 2023, Tricia had spent most of her 35-year career in the Department for Transport, where she led work across the sector, including on roads and motoring, local and urban transport, transport decarbonisation and the future of mobility, and on aviation. From 2020 – 2023 she worked in the Home Office, leading work on crime and policing before taking up the Second Permanent Secretary role in 2021. She was made a Companion of the Order of the Bath in the New Year Honours List 2021. She has three adult sons and is a regular volunteer for English Heritage.