Ray O’Toole joined the Board of National Express Group in November 1999 as Chief Operating Officer. From January 2008, Ray became Chief Executive of all National Express UK operations. He has 30 years’ operational experience in transport. He spent the early part of his career in various engineering management positions at Greater Manchester Passenger Transport Executive. Ray joined National Express from FirstGroup plc, where he was responsible for its operations in Yorkshire and the North West as both Divisional Director and Group Engineering Director.
He became a BTPA member in 2005 and left at the end of August 2009.