From serving officers and staff

Police officers and staff cannot make complaints against a member of their own force or another force arising from their own operational duty.

Any concerns should be raised through management channels, and officers and staff have a general responsibility to do so.

Former officers or staff cannot make a complaint about someone in relation to an incident that happened during the time they worked for the Force.


BTPA will deal with any grievances raised against the Chief Constable and any appeal of the outcome of a grievance against the Deputy Chief Constable. Grievances can only be raised by those staff and officers currently employed by BTP.

If you wish to register a grievance, please contact BTPA Head of Governance and Compliance, by e-mail or post.